The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
- All content appearing on this Web site is the property of:
Snap Illusions LLC
190 Commerce Drive
Suite 5
Franklin, IN 46131
- Trademarks
- All photos, descriptions, logos and company name appearing on this Web site are trademarks of Snap Illusions, LLC and may not be duplicated in any manner without written consent of Snap Illusions, LLC.
- Use Of Site
- All deadline dates quoted for custom made illusions are approximate estimates and may be subject to change as each and every part of our illusions are fabricated by hand. We also from time to time may need to order various parts or have them fabricated outside of our facility. We always recommend that you have an alternative effect ready in the event that your order is delayed. We reserve the right to modify materials or design of illusion without prior consent. Changes in materials or design are sometimes necessary due to the availability of materials and/or design and manufacturing issues.
- Privacy Policy
- Snap Illusions LLC use of personal information that you may submit to Snap Illusions LLC through this Web site is governed by the Snap Illusions LLC Privacy Policy.
- Shipping & Delivery
WE SHIP WORLDWIDE . Your item will be properly packaged and fully insured.
Once your package is shipped, we will email you the tracking information. Once the package is picked up by the shipper, we do not have control over any delays caused by the shipping company.
For international shipments, we do not have any control over delays caused by customs inspections.
In the the unlikely event that your item is damaged in shipping, you must show the delivery driver the damage immediately, so that an insurance claim can be issued as the damaged shipment has to be inspected by the shipping company. We are not responsible for additional shipping charges due to unreported crate or package damage. For Canada and all international shipments, the inspection process upon delivery is mandatory as we are importing the item to your country, and we can't export it out of your country, the only way we can get the damaged part back is for the shipping company to inspect the damage upon delivery and for the claim to be filed by the shipping company, so that they can export the damaged part back to us.
If an item is defective or if the customer needs to have it modified in any way, we will be happy to assist in the repair of the defective part or the modification, the customer is responsible for shipping it back to us at their expense. Our shipping department. must be notified within 3 days of the delivery date before shipping it back for the repair/modification.
Contact our shipping department at: shipping.info@snapillusions.com .
- International
International Customers receive 50% off of shipping rates and a crate case is included in price of illusion. Please email us for shipping quote at: sales@snapillusions.com,
Custom and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country.
Shipping laws are different in each country. Snap Illusions LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.- Return Policy
- Return Policy: When you purchase a magic effect, not only are we selling you the apparatus, we are selling the SECRET of how the effect is accomplished. For that reason, we do not accept returns. Due to the nature of the items we sell and the fact that they are custom built for the individual client's needs, we do not give refunds.
- Store Hours
- SNAP ILLUSIONS LLC IS A WORLDWIDE BUSINESS, FOR THAT REASON, EMAILING US CAN BE THE QUICKEST WAY TO GET AN ANSWER TO YOUR QUESTION. OUR EXPERT CUSTOMER SERVICE, SALES STAFF , ILLUSION CONSULTANTS AND DESIGNERS ARE HAPPY TO ANSWER QUESTIONS ABOUT ANY OF OUR PRODUCTS. OUR GOAL AT SNAP ILLUSIONS,LLC IS TO GIVE YOU THE VERY BEST IN PRODUCTS AND CUSTOMER SERVICE. IF YOU CONTACT US VIA EMAIL YOU WILL GET A RESPONSE IN LESS THAN 24 HOURS
- Miscellaneous
Payment Information:
USA CUSTOMERS:
We accept credit/debit cards on most items. Larger orders, special discount promotions, and selected custom illusions which are more labor intensive, must be paid for with cashiers check, money order, bank draft or bank to bank wire transfer.
INTERNATIONAL CUSTOMERS:
The only payment method we accept for international orders is bank to bank wire transfers. Please email us at: sales@snapillusions.com to arrange payment.
